Today, Nextdoor (NYSE: KIND), the platform connecting neighbors, has expanded the integration of innovative AI technologies to the United Kingdom. This marks the first test launch of the new “Assistant” feature outside the United States. The AI applications on Nextdoor are designed to enhance the neighborhood experience by leveraging the platform’s unique local knowledge graph. The “Assistant” feature assists users in creating posts that align with the interests and needs of their neighbors. This expansion follows successful testing to ensure that the responses reflect the local context and voice. Nextdoor plans to further test AI models in the UK for various applications that benefit neighbors and businesses on the platform.
Advancements in Generative AI on Nextdoor
Generative AI has the potential to revolutionize content creation, and the introduction of the Assistant feature brings this technology to UK neighborhoods for the first time. It aims to facilitate more productive and engaging conversations both online and offline. These features, developed in collaboration with OpenAI and leveraging the ChatGPT API, have been made available to approximately 25% of UK users for creating and personalizing content and promoting kind interactions. Over the next few weeks, more users in the UK will gain access to Nextdoor’s generative AI capabilities. Presently, Nextdoor is being used by 1 in 4 households across the UK and 1 in 3 households in London.
AI Integration within Nextdoor’s Platform
AI already plays a crucial role in various aspects of the Nextdoor platform, including features like Notifications and Newsfeed, as well as applications that utilize cutting-edge generative AI technology. The Assistant feature assists users in creating posts by providing revised suggestions that they can review and edit before finalizing their content. By analyzing conversations’ topics and context, Nextdoor can offer more tailored recommendations for local news, events, and activities that align with users’ needs and interests. Moreover, the Assistant will suggest alternative ways to express potentially harmful comments in a more considerate manner. This application of generative AI promotes kindness and supports Nextdoor’s ongoing efforts to foster an inclusive and welcoming community.
Sarah Friar, CEO of Nextdoor, expressed enthusiasm about delivering innovative neighborhood solutions to the UK. She highlighted the company’s commitment to enhancing Nextdoor’s experience for neighbors by exploring the potential of generative AI. Nextdoor aims to make its platform as valuable as possible to communities while aligning the use of AI technology with its values and mission of creating a compassionate world where everyone can rely on their neighborhood.
Nextdoor maintains a dedication to aligning the use of generative AI technology with its purpose, mission, and values. The company has established a set of Principles for the Deployment of AI, which include a focus on transparency, neighbor privacy and safety, accountability, and inclusivity. These guidelines are publicly available at https://ai.nextdoor.com/generative-ai-principles/. Nextdoor also actively collaborates with experts from Stanford’s SPARQ and the Stanford Institute for Human-Centered Artificial Intelligence as it continues to introduce new technologies.